Straight answers about repairs, replacements and what they cost.

We will never make that decision for you! We do try to help you understand the financial side of your HVAC system. We try to compare the life expectancy of the system vs the cost to fix and maintain the system. If the system is 8 years old and the fix is $200, then that is an easy decision to fix the existing equipment. If the system is 13 years old and the fix is $1000, then that would likely be worth weighing the fix vs replace options. When a fix becomes over 10% of the cost of a new, more efficient system it is time to consider options. Only you can make that decision!

We tried to take an average range for the main things we are told when a client calls us, then compare those with the cost of the HVAC repair. There is no way to know what your specific circumstance will be, but this is a good range of likely issues. It also varies by what type of HVAC equipment you have. If you have variable speed or inverter systems with high SEER ratings, the cost to fix those is higher than single stage equipment.

When we recommend replacing, it is usually because the price to fix is such a large expense compared to the cost of replacing for a more efficient system that will come with a warranty. We are always happy to fix your equipment though! If you would rather fix your equipment, we just want you to understand the risk involved. The more worn the system is, the more likely you are to experience additional breakdowns. The last thing we want is an upset customer because 1: their system breaks down with a different issue. 2: they believe we are trying to sell them something they do not need.

Sometimes people get fed up with a system, or just want something that uses less electricity. That is fair. There could have been improvements to the insulation or windows, or trees added or removed. Any of those will change the Manual J Load Calculation and your system could be oversized or undersized. We are always happy to provide a quality HVAC replacement.

This is something that all HVAC professionals fight and many homeowners do not understand. National lead-selling companies want to act as a non-local middleman between the customer and the contractor. They publish articles about repair costs that highly undervalue what a fair or average price is, and they pay to have those articles pop up for the consumer to read. The reality is that they take the consumer's information and send it to as many local contractors as possible, then charge each of them for the opportunity to give the consumer a phone call. Do yourself a favor and go straight to a local contractor, check out their reviews, and choose someone that seems to suit your needs. Middlemen are not local, and they end up taking advantage of local businesses just trying to make an honest living. In the end, the middleman drives the cost up because they can charge between 4-12 local businesses for your information.

No! We are not a high pressure sales service. Our job is to help you get a comfortable and healthy home or business. If we are not doing that, then we are not doing our job! We may recommend some indoor air quality if we notice indoor pets or dust in the home, but we will never try to force something that you do not want.

Absolutely not! We try to help educate the client and come up with a solution that fits your needs. Most clients want our opinion, as a professional, so we try to provide what we think would work best in each individual situation. Our opinion may not be the same as yours but the decision is always up to you!

Absolutely! We present you with different options and let you make the decision for your own comfort. Each of our options comes with different levels of warranties from 30 days out to 2 years on service and up to 12 years of parts and labor warranties for replacements.

It is always helpful if you have the warranty information available when you call us, or at least when we arrive for your AC repair or heating repair. If the warranty is a labor warranty, you will likely need to work with the business that provided the labor warranty. If the manufacturer warranty is in effect, we will help get parts covered and save you money.

Most manufacturers provide a minimum 5 year HVAC system warranty and those can often be extended to 10 years when installed. If the warranty time has passed, then the owner is responsible for all invoicing. We can check each manufacturer to see if the system is under warranty.

There are circumstances where systems break down that is not the fault of the manufacturer or the contractor. Lightning strikes, insects, earthquakes, hail damage, pets and animals, water can all cause issues with your heating and air conditioning system.